Command Center Design

A Control Room is where the people managing and operating a production or process can contact each other. It’s like a hub for all the information. A Control Room can take many forms, ranging from and expensive high-tech room to something as simple as an office desk with telephones.

Control Rooms are used for many different purposes:

  • Government 911 and Emergency Operations Centers as well as Real Time Crime Centers
  • Traffic monitoring
  • Hospital Operating Room suites (ORs) and emergency room (ER)
  • Airport control
  • Casino surveillance
  • Manufacturing
  • Public Utility – Power Generation and Distribution, ect.
  • Building Security
  • Data Centers/Network Operations Centers

Recent Projects

Municipal Emergency Operation Center

In responding to an RFP for a municipality, IES proposed and designed a comprehensive audio visual system to meet the demanding needs of an Emergency Operation Center for a large municipality. Emergency Operation Center (EOC) systems must be designed with the functionality in mind for a municipality’s response to a public safety incident. These centers may remain functional for weeks at a time, for multiple agencies on a 24/7 basis.

The IES design included multiple video display walls in the EOC. Data sources for the system included local PC applications, remote network applications, remote network streams, compressed network video streams, television tuner sources, VGA, and DVI inputs. With a central video wall controller, IES integrated a control system to various government facilities to control sources and displays for a given agency. The EOC System gave the user the ability to view and hear multiple video events spanned across multiple flat panel LCD displays. A video distribution system was installed throughout various offices for agency heads to select and view information related to their departments.

Additionally, a Unified Command Center (UCC) was installed to support the added logistics of agencies on the state and federal levels. When not in use, the UCC can also be used as a training center for the municipality to use for disaster responses. Both the EOC and UCC are controlled via easy to understand and operate graphical user interfaces.

Traffic Management Video Control Wall

IES was commissioned to improve the video wall, and its controls for a major combined traffic management/911/ police operations center.

The Center was upgraded to accept and display the digital camera inputs of the traffic cameras, as well as various control screens of Traffic Management Software. The main display is 30 feet across and incorporates Direct LED technology for crisp high brightness images in the center.

Control of the system was designed with Distributed Architecture, to ensure that the system did not have any single point of failure (insuring 24/7 operation). The system also provides for a second video wall, in a different room, which allows independent control of the system. The system design meets and solves the immediate needs as well as provides for future expansion without obsolescing equipment as the system grows.

TMC Operations Center Control

IES began their relationship with a State Department of Transportation with a charge to create an extensive, yet flexible, observation system that would track traffic patterns on major streets, roads and highways throughout the State.

Working with the client to determine specific needs, a system was developed that incorporated input and live feeds from cameras on roadways throughout the state and brought them into a centralized operations center.  The center was fitted with a 1×4 video wall of tracking monitors.  IES developed a secure, remote access point to adjust camera views and alert police and/or emergency response teams as necessary.

The operation center has been functioning flawlessly since its inception and has developed into a statewide expansion of the system to assist in live traffic control, emergency response and appropriate re-routing. This statewide system allows nearly instant response to needs especially as the roads become inundated with travelers during evacuation situations.

operations systems
Christie Digital Lafayette Parish Communications District

It’s no exaggeration to say that lives depend on the reliable functioning of Emergency Operations Centers’ AV technology. In mission-critical environments of this nature, system design has to be rock-solid and execution must be faultless.

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