SUPPORT

Time is a precious commodity in any business environment, wasted time often means inefficiencies that lead to lost revenue. Our dedicated team of service technicians, software programmers, designers, and installation crews can maximize the return on your investment while minimizing your total cost of ownership. Our technicians have built a reputation for meticulous quality work, and we take great pride in being respectful of your business.

Interstate Electronic Systems’ support team of highly trained and factory certified professionals are equipped to support all varieties of audiovisual systems. Whether you’re a mission critical command and control center, a house of worship, an educational facility, a corporate conference room, or a hotel convention center – you require, and should expect, prompt support.

MANAGED SERVICES

Managed services is flexible, adaptable, and measurable. Our managed services offer a mix of services including proactive monitoring, repair, and support. With Interstate Electronic Systems managed services, your workplace AV, UC, and video communications systems reliably connect and operate as intended so that your teams can work efficiently.

Today’s AV technology is sophisticated, and systems are often “mission critical.” We understand the need to protect your investment. You need your equipment to keep working far beyond the manufacturer’s warranty period. IES offers affordable extended coverage of up to 5 years for all your components.

Our Managed Services offering delivers:

  • Phone Response within four hours
  • Technician On-Site Response for Diagnosis and Troubleshooting
  • Standard Service Hours
  • On Demand Support/Help Desk
  • Equipment Repair or Replacement
  • Preventive Maintenance
  • Programming Changes
  • Training
  • Design Services
  • Remote Monitoring and Reporting
  • 24/7 Support

Contact Support

Support Form
Time Available For Service
Current Support Agreement

Some of Our Clients